The top thing about technology is that it never stops evolving. Every new technology emerges that change the world of 2021. We’ve seen several technologies that have qualitatively impacted not only businesses but also personal lives. AI and the internet collectively have led to the evolution of chatbots, and they’ve become an inseparable part of our daily lives.


The Internet of Things (IoT) is prominent technology that’s more likely to get a significant boost once 5G becomes prominent. Many broadband service providers are looking forward to 5G as it’ll be up to 100 times faster than the existing 4G network. So the global adoption of 5G is likely to immensely boost the smartphone and router industry.

QR Codes

Most experts have regarded 2020-2021 as the era of QR codes. They’ve been generally around since the 1990s, before any of the modern-day technologies like AI and blockchain even existed.

QR codes are now key part of the marketing strategy for small and medium-sized businesses. All businesses are with a local presence, respectively as retail stores, hotels, restaurants, etc., developing QR codes to engage their customers. QR codes are highly track-able, which professionally assists these businesses better understand their consumers.

Artificial Intelligence

It is one of the advance latest applications of AI and Machine Learning a subset of AI chatbots. As people continue to live support agents for self-service, chatbots and intelligent assistants are exclusively booming. You can take Google Assistant, Siri, and Alexa, for instance. The use of chatbots was limited to business endeavours only, now they’ve become a part of personal and household tasks.


Presently in 2021, businesses are using blockchain to share records securely and without any errors. For instance, medical errors are a significant cause of hospital fatalities. Blockchain-based data sharing methods resolve this problem. Most of the firms use blockchain to level up their supply chain management efforts. It is experienced that secure payments, tracking, and managing agreements are few blockchain applications in supply chain management.

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